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Privacy policy

Effective Date: 21-Nov-2024
Last Updated: 28-Feb-2025

At ToolBot, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we handle your data. This Privacy Policy outlines the types of data we collect, how we use and share it, and the steps we take to safeguard your privacy, in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal and usage information to deliver and improve our services. This includes:

Personal Information

  • Name

  • Email address

  • Phone number

Usage Data

  • IP address

  • Browser type and version

  • Uploaded images

  • Browsing details and interactions with the platform

2. Purpose of Data Collection

We process your data based on legitimate interests or with your consent to:

  • Provide a personalized user experience

  • Detect and prevent fraud

  • Conduct analytics to improve our services

  • Offer tailored recommendations

  • Ensure compliance with safety and legal requirements

3. Third-Party AI Services and Data Processing

  • ToolBot does not develop its own AI algorithms but instead integrates third-party AI tools, including but not limited to ChatGPT, Gemini, and other external AI services.

  • These third-party AI providers may collect, store, or process user data according to their own privacy policies.

  • ToolBot does not control how these AI providers handle user data and is not responsible for any issues arising from their data processing.

  • Users are encouraged to review the respective privacy policies of these third-party AI tools.

4. Data Sharing

Your data is shared with third parties only when necessary for the functioning of our platform:

  • Analytics Services: Google Analytics and similar tools to understand usage trends.

  • AI Processing Services: Third-party AI providers process user input to generate responses.

  • We never sell or rent your data. Third-party service providers adhere to strict confidentiality and privacy agreements.

5. User Rights

As a user, you have the following rights regarding your personal data:

  • Access & Correction: Request access to your personal data and correct inaccuracies.

  • Data Portability: Request a copy of your data in a portable format.

  • Consent Withdrawal: Revoke consent for optional data processing, such as location tracking or marketing communications.

  • Deletion: Request deletion of personal data where applicable by law.

To exercise these rights, contact us at admin@toolbot.tech.

6. Data Retention

We retain your personal data:

  • For 5 years after account closure, or

  • For 3 years after ceasing operations.

  • Uploaded images are retained only for up to 1 year unless otherwise required for service improvement.

  • Retention ensures compliance with legal, tax, and regulatory obligations.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Analyze user behavior and improve services

  • Enhance platform functionality and user experience

Types of Cookies Used

  • Essential Cookies: Necessary for platform operation.

  • Analytics Cookies: For understanding usage trends.

  • Preference Cookies: To save your preferences.

You can manage or disable cookies via your browser settings. For more details, refer to our Cookie Policy.

8. Data Security

We implement robust measures to protect your data:

  • Data encryption during transmission and storage
  • Secure servers with limited access
  • Regular security audits and updates

Despite our efforts, no method of transmission or storage is completely secure. We encourage users to safeguard their accounts.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including those without equivalent privacy protections. We ensure compliance through safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Vendor agreements aligned with GDPR requirements

10. AI Fairness & Bias Handling

  • ToolBot aims to provide unbiased and inclusive recommendations. However, third-party AI models may reflect biases present in their training data.

  • If users encounter biased or inaccurate recommendations, they are encouraged to report them to admin@toolbot.tech.

11. Age Restrictions

Our platform is intended for users aged 16 and above. If you are under this age, please refrain from using our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via:

  • Email notifications

  • Pop-up alerts on the platform

We recommend reviewing this policy periodically.

13. Contact Us

For privacy-related concerns, questions, or requests, please contact us:

Email: admin@toolbot.tech
Response Time: Within 48 hours on business days.

14. Legal Compliance

ToolBot adheres to the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your data rights are respected and protected.

By using ToolBot, you agree to this Privacy Policy.